Return Policy for 2 Cube

  • Return Policy Overview:

    • You Can apply for a refund within 24 hours after placing the order.
    • We do not provide refund for the Delivered Orders.
    • Refund will be credited through the mode of payment within 7-10 Working days.

    Exchange Policy

    You can exchange the product within the first 30 calendar days of the item’s delivery if you have faced any of the following issues:

    • Product is defective and/or damaged.
    • Product is described incorrectly or does not correspond to the item shown on the Website and purchased by the Customer.


    - Product should be in the same condition and original packaging as you received it, it must be unused and in perfect condition.
    - Product must be accompanied by the invoice.
    - Any Customized product cannot be exchanged or returned as it can’t be a subject of resell any more.
    - Return shipping charges are non-refundable.
    - Return Or Exchange is not available on Glass cases cases in the event of a little colour differentiation.
    - For Exchange Or Return We may ask you for Video of the case and About Phone Screenshot for verification and to make sure the issue isn't repeated.

    - Any product purchased from sale/offer are not returnable nor exchangeable.

Frequently Asked Questions (FAQs):

How long do I have to initiate a return?

You have 24 hrs from the order placed.

Can I return personalized or customized items?

Personalized or customized items are not eligible for return unless there is a manufacturing defect or an error on our part.

Who covers the return shipping costs?

Customer will bear the return shipping cost, it will be debited from the customer's refund amount.

How long does it take to receive a refund?

Once we receive the items to be exchanged and verify their condition, refunds will be processed within 7-10 business days. Please allow additional time for the refund to reflect in your account based on your payment provider.

Can I exchange an item for a different one?

We do not offer direct exchanges. If you want a different item, please place another order.

Can I return a gift card?

Gift cards are non-returnable and non-refundable.

  • For any further questions or concerns related to returns, please reach out to our customer support at support@2cubelifestyle.com